{"id":4765,"date":"2026-06-28T10:37:57","date_gmt":"2026-06-28T10:37:57","guid":{"rendered":"https:\/\/canefwd.duxvu.com\/shipping-and-delivery\/"},"modified":"2026-07-05T11:29:44","modified_gmt":"2026-07-05T11:29:44","slug":"shipping-and-delivery","status":"publish","type":"page","link":"https:\/\/canefwd.duxvu.com\/en\/shipping-and-delivery\/","title":{"rendered":"Shipping and Delivery"},"content":{"rendered":"<style>.canefelis-legal {\n    margin: 0 auto;\n    padding: 20px 15px 50px;\n    color: #33312E;\n    line-height: 1.75;\n}\n.canefelis-legal h1 {\n    font-size: 34px;\n    line-height: 1.2;\n    margin: 0 0 10px;\n    color: #243B6B;\n}\n.canefelis-legal .legal-subtitle {\n    color: #6B6760;\n    margin-bottom: 28px;\n    font-size: 16px;\n}\n.canefelis-legal h2 {\n    font-size: 22px;\n    line-height: 1.35;\n    margin: 32px 0 10px;\n    color: #243B6B;\n    padding-bottom: 8px;\n    border-bottom: 1px solid #E2D9C7;\n}\n.canefelis-legal p {\n    font-size: 16px;\n    margin: 0 0 12px;\n}\n.canefelis-legal a {\n    color: #9B6A2F;\n    text-decoration: underline;\n}\n.canefelis-legal .legalnote {\n    font-size: 14px;\n    color: #6B6760;\n    background: #F6F1E7;\n    border-radius: 10px;\n    padding: 14px 18px;\n    margin: 0 0 26px;\n}\n.canefelis-legal .card {\n    background: #FFFCF7;\n    border: 1px solid #E2D9C7;\n    border-radius: 14px;\n    padding: 22px 26px;\n    margin: 20px 0;\n}\n.canefelis-legal .card h2 {\n    margin-top: 0;\n    border-bottom: none;\n    padding-bottom: 0;\n}\n@media (max-width: 767px) {\n    .canefelis-legal {\n        padding: 10px 0 40px;\n    }\n    .canefelis-legal h1 {\n        font-size: 28px;\n    }\n    .canefelis-legal h2 {\n        font-size: 20px;\n    }\n    .canefelis-legal .card {\n        padding: 18px;\n    }\n}\n<\/style>\n<div class=\"canefelis-legal\">\n<h1>Shipping and Delivery<\/h1>\n<p class=\"legal-subtitle\">Costs, delivery times, and tracking \u00b7 Free shipping from \u20ac47 \u00b7 to Germany and Austria<\/p>\n<p class=\"legalnote\">The legally binding version is the German (DE) version. This English text is an informative translation.<\/p>\n<h2>1. General Information<\/h2>\n<p>We ship our products to Germany and Austria. Shipping is handled by our shipping partner, and processing usually takes 2\u20133 working days.<\/p>\n<h2>2. Shipping Costs and Delivery Options<\/h2>\n<ul>\n<li>Standard Austria \u2014 \u20ac3.99 \u2014 approx. 5\u20137 working days<\/li>\n<li>Standard Germany \u2014 \u20ac4.90 \u2014 approx. 5\u20137 working days<\/li>\n<li>Express Austria \u2014 \u20ac15 \u2014 approx. 3 working days<\/li>\n<li>Free shipping (DE + AT) \u2014 from \u20ac47 order value \u2014 standard delivery time<\/li>\n<\/ul>\n<p>Shipping to Switzerland is currently in preparation.<\/p>\n<h2>3. Delivery Times<\/h2>\n<p>Standard shipping: approx. 5\u20137 working days. Express shipping: approx. 3 working days. No deliveries on Sundays and public holidays. Delays due to external circumstances (e.g. customs clearance) are beyond our control.<\/p>\n<h2>4. Tracking<\/h2>\n<p>After dispatch, you will receive a tracking number by email, allowing you to follow the status of your order at any time.<\/p>\n<h2>5. Damaged or Lost Shipments<\/h2>\n<p>If your parcel arrives damaged or is lost in transit, please contact us immediately at office@canefelis.at. For damaged goods, please send us photos of the items and the packaging. If your shipment has not arrived after 14 days, please get in touch \u2014 we will check the status and, if necessary, send a replacement or refund the purchase price.<\/p>\n<h2>6. Returns and Complaints<\/h2>\n<p>The conditions for withdrawal, returns, and refunds can be found in our <a href=\"https:\/\/canefwd.duxvu.com\/en\/right-of-withdrawal\/\">withdrawal policy<\/a>.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Shipping and Delivery Costs, delivery times, and tracking \u00b7 Free shipping from \u20ac47 \u00b7 to Germany and Austria The legally<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4765","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/canefwd.duxvu.com\/en\/wp-json\/wp\/v2\/pages\/4765","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/canefwd.duxvu.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/canefwd.duxvu.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/canefwd.duxvu.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/canefwd.duxvu.com\/en\/wp-json\/wp\/v2\/comments?post=4765"}],"version-history":[{"count":0,"href":"https:\/\/canefwd.duxvu.com\/en\/wp-json\/wp\/v2\/pages\/4765\/revisions"}],"wp:attachment":[{"href":"https:\/\/canefwd.duxvu.com\/en\/wp-json\/wp\/v2\/media?parent=4765"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}